FAQ

 

How to order?

We accept orders through the order form, which is on each product page, or can be ordered by phone or e-mail, see our contacts.

What is the guarantee?

The standard warranty period is 24 months. However, if something goes wrong after this time, and it is caused by a defect in material, we will repair the product at our expense free of charge.

Where can I get spare parts?

As we are the manufacturer, we have most of the parts in stock or we make them ourselves. If you are missing a part , please contact us and we will be happy to send it to you.

What is the price of postage ?

Shipping is free and included in the price of the product (Applies to the Czechia, Slovakia, Germany, Austria and Poland.). Postage to other countries is governed by the carrier's valid price list. Contact us for its exact determination.

Do you send COD ?

Yes, we send cash on delivery throughout the Czech Republic and Slovakia.