FAQ

How to order?

We accept orders through the order form, which is on each product page, or can be ordered by phone or e-mail, see our contacts.

What is the guarantee?

The standard warranty period is 24 months. However, if something goes wrong after this time, and it is caused by a defect in material, we will repair the product at our expense free of charge.

Where can I get spare parts?

As we are the manufacturer, we have most of the parts in stock or we make them ourselves. If you are missing a part , please contact us and we will be happy to send it to you.

What is the price of postage ?

Postage is governed by the carrier's valid price list. Contact us for its exact determination.

Do you send COD ?

Yes, we send cash on delivery throughout the Czech Republic and Slovakia.